9 A.M.–7 P.M.

180 Greenwich Street, New York, New York

2.5 hours approx.

Price from: $38.88

National 9/11 Memorial & Museum: Tickets and Info

This website offers official tickets for this venue. Please note, however, that it is not the official website of the venue.

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4.9

(287)

9/11 Memorial & Museum: Entry Ticket

Highlights

Stand beside the reflecting pools, where North America’s largest manmade waterfalls echo with the profound stories of the past.

Gain access to “In Memoriam,” an exhibition dedicated to the victims, sharing their personal stories and memories.

Explore the Foundation Hall, home to the monumental Last Column and artifacts, symbolizing resilience and endurance.

View authentic artifacts and hear personal stories of survival and recovery, providing a comprehensive understanding of the tragic events.

Witness the Survivor Tree, a living symbol of hope and resilience that withstood the attacks and continues to grow.

4.7

(19)

Ground Zero All-Access Guided Tour + 9/11 Museum

Highlights

Start with a 90-minute guided walking tour led by a local New Yorker with personal connections to the events of 9/11, providing detailed narratives and historical context.

Visit St. Paul’s Chapel, New York City’s oldest public building still in continuous use, which served as a refuge for first responders during the aftermath.

Explore The Oculus, the impressive structure of the World Trade Center Transportation Hub, an architectural marvel that also serves as a shopping center.

Learn about the bravery and sacrifices of the firefighters with a visit to the FDNY Memorial Wall.

Conclude the tour at the Survivor Tree, a poignant symbol of resilience that survived the attacks and continues to grow today.

Reflect at the 9/11 Memorial Pools, the largest manmade waterfalls in North America, which honor the lives lost on that tragic day.

Skip the line and explore the 9/11 Museum at your own pace, with exhibits that provide a deep understanding of the events of September 11 and their global impact.

4.5

(6)

All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory

Highlights

Gain invaluable, first-hand insights from a local guide sharing personal recollections and connections to the historic day.

Skip the standard queues with priority access to the 9/11 Museum to view historic artifacts, art, and moving themed exhibits.

Take in the highest panoramic views of New York City from 150 feet up inside the state-of-the-art One World Observatory.

What to See at the 9/11 Memorial: Highlights in Pictures

**Memorial Glade**
A serene pathway honoring rescue and recovery workers who became ill after 9/11.

9-11 Memorial New York Tribute — **Tribute Items**
Flowers, letters, and flags left by visitors reflect the ongoing personal connections and collective mourning at the site.

**Architecture and Design**
The architectural elements, including the Oculus and pavilion, are designed to convey both remembrance and resilience.

Good to Know Before Purchasing Tickets to the 9/11 Memorial & Museum

The Memorial is open daily from 8 a.m. to 8 p.m., while the Museum operates from Wednesday to Monday, 9 a.m. to 7 p.m., with last entry at 5:30 p.m.

Pre-purchasing tickets is recommended to streamline the entry process and help regulate visitor numbers.

Be ready for a deeply moving experience as the Museum presents intense exhibits and personal stories from the events of September 11, 2001, which may be emotionally overwhelming.

There is no age restriction, but the content is not recommended for children under 10 due to its serious and somber nature.

The site is fully accessible with various tools available including audio guides, sighted guides, sign language tours, and more to accommodate guests with disabilities.

Service animals are welcome, but other pets are not permitted.

Given the reflective atmosphere, all guests are expected to maintain decorum and respect throughout their visit.

Guests with young children can bring strollers into the premises.

Latest user reviews

Oct 2026

Adrienne B.

This memorial is absolutely stunning and beautifully done. Our visit was a very moving experience for everyone in the family.

Oct 2026

Becki J.

Visiting the 9/11 Memorial & Museum was an incredibly sobering and emotional experience. Seeing the events unfold through the photos, personal stories, and artifacts really brings home the magnitude of that tragic day. It’s a powerful reminder of the lives lost, the families forever changed, and the courage of the first responders. This is a place everyone should visit to remember, reflect, and honor those who were lost. A moving and unforgettable experience.

Oct 2026

Jeff T.

A great variety of pictures, artifacts and video.

Oct 2026

Stephen R.

The city has done a good job here. It was both moving and solemn, yet filled with humanity’s best qualities. The av presentations short yet say everything, enabling a continuous flow of everyone through the exhibition journey.

Oct 2026

Howard S.

Outstanding coverage of the tragedy, from every angle.

Oct 2026

Patrizia R.

moving and touching

Oct 2026

Jody G.

Such an amazing memorial to such a horrific day!

Oct 2026

Torsten K.

Viele Informationen, Hintergründe und Liveberichte zu 9/11. Sehr interessant.

Oct 2026

The 9/11 Memorial & Museum is a deeply moving and unforgettable experience. The reflecting pools and exhibits are put together with profound respect and care. It is an emotionally heavy visit, but an absolute must-see if you are in New York. Highly recommend!

Oct 2026

Deborah M.

This museum is a tribute to the heroes, victims and survivors. You experience many emotions as you walk through the museum, which is laid out to walk you through the entire day. Also, seeing the infrastructure of the trade centers was truly amazing.

9/11 Memorial & Museum Photos from Real Visitors

Guest photo from 9/11 Memorial & Museum: Entry Ticket — 9/11 Memorial & Museum: Entry Ticket

Before you go to the 9/11 Memorial & Museum

Timings
Directions
Onsite
Good to know

Opening times
Memorial Hours:
The 9/11 Memorial is accessible every day from 8:00 AM to 8:00 PM.

Museum Hours:
The 9/11 Museum is open to visitors from Wednesday through Monday, starting at 9:00 AM and closing at 7:00 PM, with the last entry allowed at 5:30 PM.

*Note that the Museum remains closed on Tuesdays except for specific dates mentioned.

Recommended Duration:
Between 2 and 3 hours

What to See at the 9/11 Memorial & Museum

9-11 Memorial Pools by Night — Ground Zero and the Twin Pools

9-11 Museum Artifacts Impact Steel — Artifacts

FAQs about 9/11 Memorial & Museum

What is the National September 11 Memorial & Museum, and what can I expect to see there?

The National September 11 Memorial & Museum in New York City honors the victims of the 2001 and 1993 terrorist attacks. Visitors can explore exhibits, artifacts, and memorials that commemorate the events and their aftermath.

Should I buy my 9/11 Memorial & Museum tickets in advance?

Yes, it’s highly recommended to purchase your tickets in advance. By booking ahead, you’ll secure your preferred date and time. This is especially important during peak hours and busy seasons, when tickets can sell out quickly. Buying your tickets online is the best way to guarantee your spot and avoid long queues on-site.

Are there any special discounts or promotions available for 9/11 Memorial Museum tickets?

The 9/11 Memorial Museum offers discounts for seniors, students, and veterans.

Can I book group tickets for the 9/11 Memorial & Museum?

Yes, group tickets for the 9/11 Memorial & Museum can be booked in advance. Group reservations typically offer discounted rates.

What are the hours of operation for the National September 11 Memorial & Museum?

The Memorial is open daily from 8 AM to 8 PM. The Museum operates Wednesday through Monday from 9 AM to 7 PM, with last entry at 5:30 PM.

Are there any guided tours available at the 9/11 Memorial & Museum?

The 9/11 Memorial & Museum offers guided tours led by knowledgeable guides. These tours provide deeper insight into the exhibits and stories associated with the site.

Is there parking available near the 9/11 Memorial & Museum?

Parking near the 9/11 Memorial & Museum is limited, but there are several nearby parking garages available. Public transportation or ride-sharing is recommended for easier access.

Are there any dining options or amenities within the museum?

The 9/11 Memorial Museum has a café where visitors can purchase food and beverages. The museum also offers amenities like restrooms, seating areas, and a gift shop.

Is this the venue's official website?

No. This website offers official tickets to the venue. It is not, however, the venue's official website.